Red and Grey Gonk Tealight Holder

Thank you for Shopping with Belles Boutique

Please continue reading to see all information on Shipping Times and Prices

• £4.99 Standard Tracked Delivery
• FREE TRACKED Delivery on Orders over £75

At Belles Boutique, we take pride in offering a diverse range of quality products sourced from various suppliers. Please note that due to this variety, our delivery times may vary. In most cases, our standard delivery time is estimated to be between 5-10 days after the order processing period.

Processing Time: Please allow 2-3 business days for order processing. This time is essential for us to ensure the accuracy and quality of your order.

Tracking Information: Once your order has been processed and dispatched, you will receive up-to-date tracking information for each parcel sent out by us. This tracking information will provide comprehensive details on the current status and location of your package.

In Stock Items: For items marked as ‘In Stock,’ our delivery times are typically faster, ranging from 2-5 days. If you’re looking for more delivery options, you can explore our dedicated page: Shop by Delivery Time.

Split Shipments: In certain instances, your order may be fulfilled by multiple suppliers, leading to separate shipments. Rest assured, you will receive full tracking information for each package, ensuring you are kept fully informed about the delivery status of each part of your order.

At Belles Boutique, we strive to make your shopping experience as seamless as possible, and our commitment to transparent communication and efficient delivery remains a top priority. If you have any further questions or concerns about your shipment, feel free to reach out to us.

• Please allow extra shipping times in busier periods and/or custom made products.
• Unfortunately, Courier delays, strikes and backlogs are out of our control

Thank you for choosing Belles Boutique

Thank you for shopping with Belles Boutique! We are committed to ensuring your satisfaction with every purchase. If you find the need to return an item, please review our straightforward refund and returns policy below.

Return Period: You have a 14-day window from the date of receiving your goods to initiate a return.

How to Initiate a Return: To raise a return, please send an email to admin@bellesboutiqueuk.com with the following information:

• Order Number
• Item to Return
• Reason for Return If your item has arrived damaged or not as described, please attach clear pictures showcasing the issue.

Return Process: At Belles Boutique, we value your time and aim to make the return process hassle-free. Upon return of your item/s, you will be offered STORE CREDIT, which will be sent to you via email.

Damaged or Defective Items: In the unfortunate event that your item arrives damaged or broken, we offer two options: a full refund or an exchange. The choice is yours, and we strive to accommodate your preference.

Communication Regarding Returns: To ensure a smooth return experience, we kindly ask you to check all email folders, including spam or junk, for any communication regarding your return. It is the buyer’s responsibility to monitor email correspondence regularly.

Important Note on Communication: Belles Boutique cannot be held liable for missed communications or failure to receive return-related emails if they are filtered into your junk folder or any other email sorting mechanism. Your cooperation and understanding in this matter are appreciated.

Shipping Costs: Customers are responsible for return shipping fees. Please be aware that original shipping fees are non-refundable and will not be included in your refund, if applicable.

Lost or Delayed Returns: We recommend using tracking numbers when returning items to ensure they reach us safely. Belles Boutique is not responsible for the delivery time or loss of a returned package.

Postage Costs for Damaged Items: If your item arrived damaged, Belles Boutique will cover the postage costs of return, or in some cases, may decide that the item does not need to be returned.

Thank you for shopping with us, and we appreciate your trust in Belles Boutique! If you have any further questions or concerns, please do not hesitate to contact us at admin@bellesboutiqueuk.com.